Business Office Team
Our business office team helps with insurance, billing, and cost estimates, so the financial side of treatment feels a little clearer and you can focus on your care — supporting individuals and families across Michigan since 2006.
Help with the financial side of care
Insurance, benefits, estimates, billing — the business office team handles the financial details of your treatment and is here to answer your questions along the way. Here is how they help.
Insurance & Benefits
Our team helps you understand your insurance coverage and fertility benefits, and works through the details with your insurer.
Cost Estimates
Before treatment, our team can walk you through cost estimates so you have a clearer picture of what to expect.
Billing & Payments
From statements to payments, our team handles the billing side of your care and can explain the payment options available to you.
Patient Account Support
Have a question about your account or a balance? Our team is here to help you sort it out.
Our Business Office Team
3 Team Members
Teresa
Billing & Patient Account Specialist
Teresa joined the team as a Medical Billing & Patient Account Specialist in 2011 and has over 15 years of experience in the health care field. She stays current with the ever-changing world of medical billing and enjoys the variety of situations she handles each day — whether with patients, insurance companies, or co-workers. Teresa is truly grateful to work alongside a dedicated, hard-working group of professionals.
May
Billing & Patient Accounts
May is a certified medical assistant, medical receptionist, and medical biller with 30 years of experience in the healthcare field across multiple specialties. She enjoys medical billing because she is always learning something new, and she likes working with a team to improve how the office runs. May is grateful to be part of a dedicated, hard-working team.
Nicole G.
Patient Account Specialist
Nicole has 25 years of customer service, finance, and administrative experience, with five years focused in healthcare. She draws on her understanding of insurance processes to help patients each day. Nicole is honored to work with such a friendly, supportive, and knowledgeable team of doctors and staff.