Patient Services Team

Our patient services team’s first priority is making sure that the patient has a pleasant experience from the first time they walk into our office. They are here to assist you with all of your questions and any concerns you may have.

Michigan IVF Fertility Clinic

Kelly
Call Center Lead

Kelly has been in the medical field for eleven years and has worked for RMA of Michigan since 2012 in the Patient Services Department. Since she began working in the fertility field, it has opened her eyes to just how many people are having a difficult time trying to have a family. She feels RMA is such a rewarding office to work for and loves seeing patients’ faces when they are being discharged pregnant from our office.

 

Michigan IVF Fertility Clinic

Cecelia
Patient Services

Cecelia has been in the medical field for 28 plus years. She has worked in infertility for five years with RMA of Michigan. She loves interacting with the patients and providing excellent customer service.

Michigan IVF Fertility Clinic

Katrina
Patient Services

Katrina has been in the medical field for over nine years. She started with RMA of Michigan in 2019 in the Patient Services Department. She feels it has been such a rewarding experience to work with such great doctors, staff and patients.

Breanna
Patient Services

Breanna has been working in women’s healthcare for seven years. She started with RMA of Michigan in 2022. She loves working with such a dynamic and driven group of physicians and staff who all have the same goal of helping patients.